REVISION POLICY
The number of revisions prescribed by the customers depends on the package that they have selected. Moreover, the entire team focuses on offering the best services to the customers and continues to revise until the needs are fulfilled. Moreover, you are not liable to pay additional costs if the design concepts are not changed. Perhaps you will have to wait for 48 hours max to get your design redesigned.
If you ask for any changes or revisions after the logo is finalised, keep in mind that it will be charged separately to you.
REFUND POLICY
Expert Logo Designs plans to deliver the best quality digital solutions to the customers, and it’s tailored to meet your business needs. The refund policy is also applied under some specific terms and conditions:
Please note that refunds will not be applicable in the following cases:
- In case you opt for a special package.
- We proceed whenever the primary design concept has been approved by the client.
- If the revisions are requested already.
- Whenever the cancellation is due to some reason.
- If there has been no official communication with the clients in the coming 2 or 3 weeks.
- If the company’s policies have been violated.
- If the designer has been hired by some other company.
- When the brief lacks the details that were provided by the clients.
- If a complete design change is requested after initial work.
- When the refund has exceeded the request timeframe.
- If the business is closing due to some reasons, or changing its name.
- For reasons such as “change of mind,” disagreements with a partner, or other non-service-related issues.
- In case of any service bundle selection or change of mind, the refunds will be applied only to the specific service in question, not the entire package.
- After 15 days of the package purchase, no refunds will be entertained.
- Services such as Social Media, SEO, Domain Registration, and Web Hosting are non-refundable.
Money-Back Guarantee:
The refunds are only available if the initial design concept is rejected by the clients; however, additional changes or modifications are non-refundable. Expert Logo Designs reserves the right to deduct 33% of the total billing amount to cover the processing, management, and service costs.
Important Note:
Expert Logo Designs reserves the right to reject or cancel any project at its discretion. Upon refund, all design rights will remain the exclusive property of Expert Logo Designs. Clients are not permitted to use or reproduce these designs for any purpose.
Refund Request Procedure
To request a refund, please follow these steps:
- Call our Toll-Free Number: +1 (866) 645-4744
- Start a Live Chat: chat with us now
- Send us an Email:
Once we receive your refund request, our team will review it promptly. After the necessary analysis is completed, we will initiate the refund process.
Important: After a refund is issued, you will no longer retain any rights to the designs created by Expert Logo Designs. All related materials will remain the sole property of Expert Logo Designs, and copyright details may be filed with the appropriate authorities to ensure legal protection.
Quality Assurance Policy
We are committed to delivering the best design that meets your expectations. We do prior research and follow a streamlined process to deliver the best design product to you.
100% Satisfaction Guarantee
We have unlimited revision policies to ensure your satisfaction level.
- Our goal is to meet your expectations.
- We continue to do the revisions till the time you are fully satisfied with the designs.
Delivery Policy
The finalised orders of the logo or digital product will be delivered to the account that you have mentioned during the order confirmation. A confirmation email will be sent to you whenever the final result.
The turnaround time depends totally on the package you have selected, and it is a minimum of 2 business days or more.
You may contact our customer support representative in case of any urgent changes.
Record Maintenance
We maintain a secure record for finalised design, and if you misplaced any of the logo designs anytime, you may let us know, as we have everything in the database.
Customer Support
Our professional customer support representatives are available 24/7 for your assistance and if you have any concerns or queries, you may let us know.
Communication Policy
All of the official communication made from Expert Logo Designs will be delivered to you from a verified email address that states: @expertlogodesigns.com, and the registered contact numbers mentioned on our website.
We are not responsible for any email or message that is delivered to you from any unauthorized email address apart from our official email address.
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